AI co-pilot for ambitious businesses
Run your business almost completely hands-free by automating sales and customer service smartly.
Run your business all day, every day.
Your business can operate around the clock, allowing you the rest you need to focus on bigger opportunities.💪🏾
Increase Customer satisfaction
Understanding your customers is key to business success. Mimic helps you track their preferences, enabling personalized marketing that builds customer loyalty.
Collect payments directly using Whatsapp, Instagram etc.
Mimic works on social platforms like WhatsApp and Instagram, eliminating the need for extra apps and leveraging familiar tools.
Mimic processes payments directly in-chat with our payment processing technology
Engage your customers like never before
AI enabled recommendations
Give your customers pinpoint recommendations with Mimic’s AI-powered technology. Tailored suggestions based on real-time data ensure that every interaction feels personalized, boosting engagement and driving smarter business outcomes.
Seamless payment processing
Effortlessly streamline your transactions with Mimic’s seamless payment processing. Fast, secure, and reliable solutions tailored to your business, ensuring every payment is smooth and stress-free
More friendly tone
Mimic never breaks character—always friendly, always professional. Unlike human attendants who may have off days, Mimic ensures your customers are treated with kindness and consistency every time. Deliver the best, most friendly service possible, 24/7, and watch your customer satisfaction soar!
Reduced wait times!
No more long delays causing customer dissatisfaction but fast nimble service delivery guaranteed!
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Pillars Of Mimic
Customer Onboarding
Mimic simplifies onboarding with automated workflows, personalized journeys, and 24/7 support through conversational AI. It ensures a seamless, efficient process, guiding customers step-by-step while reducing manual effort and enhancing user satisfaction.
Agent
The Mimic agent feature provides around-the-clock support, helping leads and clients stay updated on requests, order tracking, inquiries, and essential information. This ensures seamless, continuous interaction between your business and your customers.
Sales
With Mimic, you can engage in real-time conversations with leads and customers, guiding them through the purchasing journey and seamlessly completing transactions. Mimic supports direct payment integration, making it easy for customers to complete their purchases within the chat.
Marketing
Mimic offers tailored product recommendations, enabling upselling and cross-selling of personalized products to diverse user groups, ensuring that every marketing effort reaches the right audience.
Mimic Payment Copilot (M.P.C)
Mimic tracks and confirms successful payments on both ends of the transaction.
Mimic’s adoption by leading businesses
Datamarket
Datamarket is a platform that helps businesses securely access, share, and manage data while adhering to data privacy and consent regulations.
Sips and Barrel
Sips and Barrel is a popular after-work bar that caters to professionals looking for a relaxed atmosphere to unwind after a busy day.
Eric Kayser
Eric Kayser, a popular international bakery brand, launched its operations in Nigeria and needed a robust solution to enhance customer service.
How it works
Integrate With an ERP
Link your business with your ERP (use izifin if you don’t have one already) to access essential business data.
List your products and services
Compile a detailed list of your products and services, including descriptions, prices, and availability.
Leverage Mimic’s Full Potential
Mimic uses existing customer interaction data to learn about your offerings, prices, frequently asked questions, and typical responses.
FAQs
What is Mimic?
Mimic is an AI-powered chatbot solution designed to improve customer interactions, automate responses and collect payments and provide seamless support across various sectors like retail, e-commerce, and more.
How does Mimic work?
Mimic uses advanced Large Language Models (LLM) to understand customer queries and provide relevant responses in real-time. It can be integrated into platforms like Whatsapp, Instagram, sms and web
Can I customize Mimic for my business?
Absolutely! Mimic learns about your business, allowing you to tailor its responses, tone, and functionality to align with your business needs.
What platforms does Mimic support?
Mimic can be integrated with websites, mobile apps, and popular communication platforms like WhatsApp, instagram, and more.
Is Mimic able to handle multiple languages?
Yes, Mimic supports multiple languages, making it ideal for businesses with diverse customer bases.
Can Mimic handle complex customer queries?
Yes, Mimic is capable of understanding and managing complex queries, and can even escalate cases to human agents when necessary.
How does Mimic improve customer service?
Mimic ensures fast, consistent, and accurate responses to customer inquiries, improving satisfaction and reducing wait times.
What kind of analytics does Mimic provide?
Mimic offers insights on customer interactions, frequently asked questions, response times, and more, helping businesses refine customer engagement strategies.
Is Mimic secure?
Mimic is an AI-powered chatbot solution designed to improve customer interactions, automate responses and collect payments and provide seamless support across various sectors like retail, e-commerce, and more.
How easy is it to integrate Mimic into my existing systems?
Mimic offers easy integration with your existing systems, allowing you to start using it quickly without disrupting your operations.
Ready to run a more efficient business?
We know a thing or two about ambition, let’s help you out.